Privacy Policy

Last Updated: 12/08/2025

MyJewelryCorner.com is operated by SINERGIA VENTURES LTD, Company Number 12082105, registered at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make purchases on our website.

Table of Contents

Information We Collect

Personal Data You Provide

When you interact with our website, you may provide us with:

  • Contact details (name, email, phone number, shipping and billing address).

  • Payment information (processed securely via Stripe/PayPal – we do not store full card details).

  • Account preferences and purchase history.

  • Communications, such as customer service inquiries, reviews, or feedback.

Automatically Collected Data

We also collect certain information automatically, including:

  • Device details (IP address, browser type, operating system).

  • Website usage (pages visited, items viewed, time spent).

  • Cookie data and tracking technologies for improving services.

  • Marketing interaction (email opens, clicks).

How We Use Your Data

PurposeLegal Basis
Process and deliver your ordersContract fulfillment
Send order confirmations/updatesNecessary communications
Personalize shopping experienceLegitimate interest
Marketing communications (optional)Consent
Fraud detection and preventionLegal obligation
Improve website & services

Legitimate interest

Data Sharing

We only share data with:
🔹 Payment processors (Stripe, PayPal)
🔹 Shipping carriers (DHL, Royal Mail)
🔹 Service providers (website hosting, analytics)
🔹 Legal authorities when required

No sale of personal data to third parties.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct inaccurate information.

  • Deletion: Ask us to erase your data (subject to legal requirements).

  • Restrict Processing: Limit how your data is used.

  • Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights:
Email: privacy@myjewelrycorner.com
Post: SINERGIA VENTURES LTD, 71-75 Shelton Street, London WC2H 9JQ, UK

Security Measures

  • SSL encryption on all transactions

  • PCI-DSS compliance for payments

  • Regular security audits

  • Staff training on data protection

International Transfers

Data may be transferred outside the UK/EEA using:

  • EU Standard Contractual Clauses

  • UK International Data Transfer Agreement

Your Rights & Data Deletion Process

You have control over your personal data. In addition to your rights of access, correction, and objection, you have the right to request the deletion of your personal data.

Right to Request Deletion (Right to be Forgotten)

You may request that we delete the personal data we hold about you in the following circumstances:

  • The data is no longer necessary for the purpose we originally collected it for.

  • You withdraw your consent (where we relied on it for processing).

  • You object to the processing, and we have no overriding legitimate grounds to continue.

  • The data has been processed unlawfully.

  • The data must be deleted to comply with a legal obligation.

Our Data Deletion Process

To submit a verifiable request for data deletion, please contact us at privacy@myjewelrycorner.com from the email address associated with your account. For security and privacy protection, we may need to verify your identity before processing your request.

Once your identity is verified and your request is approved, we will initiate our deletion process:

  1. Immediate Account Deactivation: Your online account will be deactivated immediately upon request verification, preventing any further activity.

  2. Comprehensive Data Erasure: We will permanently delete your personal data from our primary customer databases and operational systems. This includes:

    • Contact details (name, address, email, phone number)

    • Account preferences and wish lists

    • Customer service communication history

  3. Anonymization of Order Data: To comply with legal obligations for financial and business record-keeping, we are required to retain certain transaction data. Therefore, we will anonymize all past order records. This means we will remove all identifiable personal data from the order (e.g., your name and address will be replaced with a generic identifier), leaving only the anonymous transaction details for our legal records.

  4. Third-Party Processor Notification: We will instruct any third-party service providers acting on our behalf (e.g., our email marketing platform, analytics providers) to delete your personal data from their systems, where applicable.

Processing Time & Confirmation

We will make every effort to complete this process within 30 days of verifying your request. You will receive an email confirmation once your personal data has been deleted and/or anonymized across our systems.

Exceptions to Deletion

Please note that we may not be able to fulfill your deletion request if retaining the information is necessary for us to:

  • Complete a transaction or provide a good or service you requested.

  • Detect security incidents, protect against malicious or illegal activity, or prosecute those responsible.

  • Exercise a right of freedom of speech.

  • Comply with a legal obligation or exercise legal claims.

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.

Policy Updates

We’ll notify you of significant changes via email or website notice.

Contact Us

For privacy concerns or requests:
privacy@myjewelrycorner.com

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