INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you can expect to receive the product that you see in the pictures. We take great care to ensure that our product images accurately represent the items you'll receive. However, please note that slight variations in color and appearance may occur due to differences in screens and lighting.

Where can I view my sales receipt?

Your sales receipt will be included in the email confirmation sent to you after your purchase. You can also access your order history, including sales receipts, by logging into your account on our website and navigating to the "Order History" section.

How can I return an item?

If you're not completely satisfied with your purchase, you can initiate a return within [X] days of receiving your order. Please visit our Returns & Exchanges page for step-by-step instructions on how to start the return process. Our customer support team is also available to assist you if you encounter any issues.

Will you restock items indicated as “out of stock?”

We do our best to restock popular items that are marked as "out of stock." However, availability is subject to supplier availability and demand. You can sign up for notifications on the product page to be alerted when the item is back in stock.

Where can I ship my order?

We offer shipping to a variety of locations. During the checkout process, you will be able to select your preferred shipping address. Please ensure that the provided address is accurate and complete to avoid any delivery delays.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

     

     

    Most emails will receive a response within 1 business day;

    Customer Service – Hours of operation:

    Monday to Friday 09:30 AM to 06:30 PM EST

    Saturday: 09:30 AM to 05:00 PM

    Sunday: Closed

    • For Questions Regarding our Shipping & Delivery click here;
    • For Questions Regarding our Returns Policy click here;
    • We also offer an extensive FAQ page that can be found here;